Transcripts
Retrieve the conversation transcript from a VoiceRun session.
View in app: Open a session and select the Transcript tab.
Get Transcript#
Retrieve the transcript for a specific session.
GET /v1/agents/{agentId}/sessions/{sessionId}/formattedEvents?filter=transcript
Additional Query Parameters#
| Parameter | Type | Description |
|---|---|---|
format | string | Response format: "json" or "csv" (default: "csv") |
Bulk Export Transcripts#
Export transcripts for multiple sessions within a date range.
GET /v1/agents/{agentId}/sessions/export-transcripts
Query Parameters#
| Parameter | Type | Description |
|---|---|---|
startDate | string | Required. Start date in ISO 8601 format |
endDate | string | Required. End date in ISO 8601 format |
format | string | Response format: "json" or "csv" (default: "csv") |
limit | number | Maximum sessions to export (default: 100, max: 100) |